Mitre

Transforming a family business into a high-quality reference in construction was Mitre’s first step. But scaling with governance was a new challenge.

With more than 58 years of history and 20 developments delivered — all ahead of schedule — Mitre had to rethink internal processes as it grew. The supplier base expansion, the IPO and the pursuit of greater efficiency put procurement at the center of strategy. That’s when Linkana came in.

🎯 The main challenges

Unstructured risk and compliance policy

Document analysis was handled directly by buyers, with no standardization or specific expertise for critical decisions.

Lack of data visibility

Indicators weren’t organized or accessible, making fast, well-grounded decisions difficult.

Time lost on operational tasks

Buyers spent hours on bureaucratic onboarding and risk analysis routines, taking focus away from strategic activities.

“Empathetically understanding the processes of the areas involved, connecting the dots and developing an optimized procedure was one of the major benefits of Linkana.”

Cláudia Trisltz

Procurement Specialist @ Mitre

🚀 The solution implemented with Linkana

Automated supplier due diligence and management

With proprietary technology and AI support, Linkana structured the full analysis and onboarding process. More than 3,000 companies analyzed with defined D&I criteria.

Intuitive platform and real-time support

With ready-made checklists and simplified submission, the supplier satisfaction index reached 91.4%.

Automated document review

Manual work was drastically reduced. Linkana took over document review, freeing Mitre’s team for strategic activities.

“Before Linkana, we had no control over document analysis SLA. Today, the deadline is up to 2 business days for simple evaluations and 5 days for full ones.”

Cláudia Trisltz

Procurement Specialist @ Mitre

✅ Benefits generated for Mitre

Standardization and reinforcement of the due diligence policy

More than 93% of the active base is now in Linkana. With the software’s intelligence, more than 180 suppliers with serious issues were automatically blocked.

360º risk analysis and full supply chain visibility

Mitre now monitors certificates, sanctions, restrictive lists and operational licenses with expiration control. All auditable and with dual validation.

Building a qualified and reliable vendor list

Active suppliers are segmented by category and risk. The sourcing process became faster and safer with direct access to the qualified base.

“Moving from a manual process to evaluating broader risks was one of the big gains we had with Linkana.”

Cláudia Trisltz

Procurement Specialist @ Mitre

“Adopting Linkana reinforces our commitment to transparency and partnerships with reputable suppliers. This support has been essential to evolve our governance.”

Fernando Stancato

Sr. Compliance Manager @ Mitre