Banco BV

When technology, efficiency and sustainability meet in a single platform

In financial services, where compliance, agility and security are fundamental pillars, supplier management has always been a challenge. Banco BV, one of Brazil’s largest private banks, faced exactly that: decentralized processes, fragmented communication and slow due diligence of strategic partners.

Until, in 2021, a new journey began — with Linkana as the technological and strategic partner for this transformation.

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🌐 The challenge: turning an operational process into a strategic frontier

BV’s Procurement and Supplier Management area, led by Suelen Matsudo, had an ambitious goal: take supplier management off paper and turn it into a competitive edge.

During her talk at the BV Procurement Forum, Suelen recalled how it all started:

“15 years ago, when I started working with supplier management, I would print a physical dossier for each analysis. Today, that’s unthinkable. The Linkana partnership helped us completely change that reality.”

BV needed to cut due diligence time, centralize information, ensure regulatory compliance and, above all, gain agility and transparency across the supply chain.

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💡 The solution: 100% digital management with Linkana

In November 2021, BV started the transformation project with Linkana, the first networked supplier management platform in Brazil.

With the project kick-off, the bank started mapping its onboarding and due diligence flows to migrate to a digital, automated environment.

In 2022, the rollout of the supplier base began, prioritizing the most critical and strategic categories.

In 2023, the focus shifted to maturing the operation — with fine-tuning of processes, team training and engagement of internal stakeholders.

The major milestone came in 2024, when the entire supplier base started being managed exclusively in Linkana, in a single centralized flow.

“Before, we handled each supplier in isolation. Today, with Linkana, we manage thousands of suppliers in a massive, continuous and transparent way,” Suelen highlights.

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⚙️ How Linkana transformed BV’s process

1. Onboarding and due diligence in one place

Linkana lets the supplier actively participate in the process, sending data and documents directly through the platform. That gave BV a clear, auditable and collaborative flow — eliminating scattered spreadsheets and emails.

1. Continuous, real-time monitoring

Every active supplier is monitored automatically, with alerts configured according to the bank’s risk criteria. That eliminated the old reactive model where reassessments happened only every one or two years.

1. Drastic deadline reductions

One of the biggest gains was the SLA, which dropped from 80 days to just 21 days — a 74% reduction in average due diligence time. The advance had direct impact on operational agility, efficiency and supplier experience.

1. Cross-area integration and full transparency

Linkana’s platform connected essential areas like Compliance, AML, Information Security and ESG into the same flow. Each opinion is now issued directly in the platform, with no email back-and-forth or parallel controls.

1. Centralized data and intelligence

With all information structured, BV built complementary dashboards to democratize access to due diligence and monitoring data. Managers and technical areas now have autonomy to track supplier status, expirations and risk alerts.

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📈 The results: efficiency, governance and sustainable impact

The digital transformation powered by Linkana brought measurable and strategic results to Banco BV:

Indicator	Before Linkana	After Linkana
Average due diligence time	80 days	21 days
Active monitored base	800 suppliers	2,000+ suppliers
Performance evaluations	0 (manual)	200+ suppliers evaluated
Reassessment process	Reactive	Continuous and automated
Governance and compliance	Fragmented	Centralized and auditable

Beyond the numbers, the impact was cultural.

BV consolidated a new supplier management mindset, with accessible data, standardized processes and intelligence-driven decisions.

🌱 ESG and sustainable procurement: the new frontier of the partnership

With the solid foundation provided by Linkana, BV started looking at supply chain sustainability as a priority.

New initiatives enabled by the platform include:

• Supplier census with ESG practices self-declaration;
• “BV Master Contracts” corporate education track, training technical managers on best practices and responsibilities;
• Diversity, decarbonization and information security programs, integrated into the procurement tracks;
• Automated ESG score inside the Linkana platform, with lookups in public lists and socio-environmental data.

“Linkana helps us look at our supplier base through the ESG lens.

It’s an evolution that connects operational efficiency with corporate responsibility.”

— Suelen Matsudo, Banco BV

🤝 Continuous innovation partnership

Today, BV is recognized as a heavy Linkana user, exploring the platform’s full potential.

With each new update, the Procurement area contributes feedback that helps evolve the experience for Linkana’s entire customer ecosystem.

Among the next frontiers are AI applied to predictive risk analysis and the ESG supplier census integration directly in the platform.

“The relationship with Linkana is a build partnership.

Each cycle, we evolve together — us as a bank, and Linkana as technology.”

— Suelen Matsudo, Banco BV

💬 Conclusion: when technology becomes strategy

The Banco BV + Linkana case shows how digital transformation can go far beyond automation:

it’s about governance, collaboration and sustainable impact.

With Linkana, BV moved from manual and reactive management to a smart, agile and strategic operation, consolidating a reference model for the entire financial sector.

🚀 Meet Linkana

Linkana is the networked supplier management platform redefining the future of supply chains.

We automate supplier onboarding, due diligence and continuous monitoring with real-time public data — ensuring transparency, efficiency and compliance.

Industry leaders like Banco BV already trust Linkana to make their processes faster, safer and more sustainable.