Welcome to Linkana. We are glad you're here and we hope you enjoy everything we have to offer.

Please read these Terms carefully, as they are a binding contract between You and Linkana, (“Linkana” or “We”).

These Terms govern the use of the Platform. You automatically agree to these Terms and our Privacy and Personal Data Protection Policy simply by using or logging into the Platform.

We recommend that you carefully read the conditions set forth here for the use of the platform made available by Linkana – KeepClear Licenciamentos e Serviços Ltda., a limited liability company registered under CNPJ nº 32.138.431/0001-05, headquartered at Alameda Vicente Pinzon, nº 54, Vila Olímpia, São Paulo-SP, CEP 04547-130.

You declare that you are over 18 years of age or, in the case of a minor, are emancipated or have the authorization of your parents or guardians and are fully capable and competent to adhere to these terms, circumstances, obligations and statements, listed in these Terms of Use and to comply with all of them.

You commit to observing and complying with all applicable laws and rules defined for the use of the Platform, exempting Linkana from any responsibilities, jointly or subsidiarily, arising from acts carried out in your use that do not comply with these Terms or our Privacy and Personal Data Protection Policy.

Furthermore, you express your explicit and unequivocal consent to the determinations of Linkana at the time you register on the Platform by selecting the option “I Accept the Specific Terms”.

Definitions

Platform: Cloud environment accessed by the User through personal login and password, intended for the submission, management, and visualization of the Buyer's and/or Supplier's information database.

User: Natural or legal person who uses the Linkana Platform, who can be a Buyer and/or Supplier.

Buyer: User who uses the Linkana Platform to consult corporate information related to Suppliers, such as potential or effective suppliers or service providers.

Fornecedor: User who sends Private and/or public Information and Documents to Linkana, in order to make such information available to potential or actual Buyers, or natural or legal persons whose public information can be freely consulted, without the need for any contractual link with Linkana, or with these Terms.

Public Information and Documents: Data available for consultation on governmental or registry sites, such as certificates, registration sheets, procedural information, among others.

Private Information and Documents: Any corporate data, whether personal, confidential, secret, or restricted in some way, provided by the User for commercial or business relationship purposes on Linkana's Platform.

Personal Data: Information collected concerning natural persons, under the terms of Art. 5º, of Law No. 13,709/2018, or General Personal Data Protection Law (LGPD).

Linkana

Linkana provides a platform that automates and simplifies the qualification and registration processes of suppliers and business partners.

We do not analyze, manage, or make Private Information and Documents available for consultation without the express authorization of their owners, in accordance with these Terms and our Privacy and Personal Data Protection Policy.

Linkana does not provide legal or accounting services of any nature.

Registration of Information and Use of the Platform

At the time of registration and subsequent use of the platform, the user will fill in some fields with personal data for access, as well as define a usage password. In the case of suppliers and business partners, Public Information and Documents can be consulted and Private Information and Documents requested.

If you have any questions related to the use of our Platform, the User can access support directly via the chat available at https://app.linkana.com, in the lower right corner of the screen. The team will be available during business hours to assist and clarify any issues that may arise during the use of the Platform, ensuring a more efficient and smooth experience.

Remember, you cannot share your account with anyone else. Keep your password confidential and try not to use it on other sites. If you believe your account has been compromised at any time, contact us via email at dpo@linkana.com.

The User is responsible for keeping their personal data and private information always up to date, regardless of prior communication or request.

All actions taken by the User are their sole and exclusive responsibility. Linkana recommends using secure authentication methods for the User, such as Single Sign-On, passwordless login, MFA (multi-factor authentication), and other optionally offered alternatives, and is not responsible for misuse of information or leakage of personal data resulting from unauthorized system data collection. Moreover, Linkana disclaims any liability for problems or damage resulting from the disclosure of the access password to unauthorized third parties.

Linkana is not liable for any damage or loss resulting from failures in the User's internet connection, as well as any malicious artifacts that may damage your device and affect the use of our Platform. The same applies to failures in the services and public sites responsible for consulting and issuing Public Information and Documents.

Linkana may, whenever deemed necessary, request additional private information to use the Platform.

We reserve the right to modify our Platform at any time, with or without prior notice. We can add or remove functionalities or features, and we may suspend or discontinue access to a particular feature considered non-essential to the Platform. Except in the case of customers with ongoing contracts or specifically negotiated terms, we also reserve the right to modify pricing models or amounts charged for resources and features at any time.

User suggestions or new tools and features developed will be the exclusive property of Linkana, regardless of whether the User has paid for the implementation service or not. Thus, Linkana may use or market such tools with other Users at any time.

Your use of our Platform does not grant you ownership of any intellectual property rights to the content accessed. You cannot use the platform's content unless you obtain our permission or unless permitted by law.

Linkana is not responsible, does not oversee, or control the authenticity of personal data, private information, and documents provided by its Users, who may be held civilly and/or criminally liable for providing untruthful information.

Linkana may limit or cancel your access to the Platform at any time, at its sole discretion, if the User violates these Terms of Use, delays payment stipulated in the contract for a period exceeding 90 (ninety) days, or commits harmful or criminal acts against Linkana and other Users.

Linkana will make available to Buyers the consultation access on the Platform to Private Information and Documents provided by the Suppliers, provided that it is authorized by the consulted Supplier, and its use is restricted to these Terms of Use and our Privacy and Personal Data Protection Policy. Buyers may be held civilly or criminally liable for the misuse of Suppliers' Private Information and Documents or Personal Data.

Software as a Service

To access the Platform, the Buyer User may choose to purchase the product in the Software as a Service (“SaaS”) modality. Access for Supplier Users, that is, suppliers and service providers who send Private Information and Documents to Linkana, can be either paid or free, depending on the conditions negotiated with the requesting Buyer.

Linkana may, at its sole discretion, provide a temporary demonstration period (“Trial”) for testing the Platform's functionalities by the Buyer User, depending on the commercial conditions negotiated with the User.

After the Demonstration period, the Buyer User without an ongoing contract may have their access blocked at any time.

The prices or commercial conditions offered to the Buyer or Supplier User may be changed at any time by Linkana, except for conditions negotiated in contracts still in effect.

Payments will be made according to the payment options provided to the Buyer or Supplier User at the time of contracting.

We provide access to our Platform through renowned and globally used service providers, and we promise to do our best to ensure you enjoy the Platform in the best possible way. However, problems or unavailability with these service providers may occur beyond our will and control.

Linkana cannot guarantee an error-free or problem-free Platform or robots. Linkana's liability for any fluctuations or interruptions in access is limited to the amount paid by the User, and we cannot be held responsible for moral or material damages caused, nor for possible lost profits.

General Provisions

We may modify these Terms at any time, so make sure to check it regularly. By continuing to use the Platform after changes to these Terms, you indicate that you agree to the revised Terms. If you do not agree with the changes, you must stop using the Platform and contact us, as the contractual relationship may be terminated, and the User may request the deletion of any provided Personal Data, Private Information, and Documents, after settling any pending financial issues.

If you do not comply with these Terms and we do not act immediately, that does not mean that we agree with what you did or that we are waiving any rights we may have (such as taking future actions).

In case of contract termination, all User information will be available for consultation for 90 (ninety) days. Unless another longer period is stipulated in the contract, all data will be permanently deleted after this period.

If any part or provision of these Terms of Use is deemed null or invalid, in whole or in part, the remaining unaffected provisions remain unchanged and fully enforceable.

Any acceptance by Linkana of any violation of these Terms shall not be considered a waiver or novation for the exercise of its rights.

These Terms are governed and interpreted in accordance with Brazilian Legislation, regardless of the rules of conflict of laws. You expressly agree that the exclusive jurisdiction for any claim or dispute under these Terms will be submitted to the court of the district of São Paulo, SP.

Users must have access to an internet speed compatible with cloud solutions, as well as with browsers compatible with the solution and without firewall restrictions. The compatible versions with the Platform are the latest versions of Microsoft Edge, Google Chrome, Mozilla Firefox, and Apple Safari.

All communication relating to these Terms, including questions, suggestions, or complaints, should be sent to the email address of our appointed DPO, Leo Cavalcanti, at dpo@linkana.com.