Since
2020
Champion
Cláudia Trisltz
Customer website
Case in video

Mitre

How Mitre modernized supplier management using Linkana.

Case description

Transforming a family business into a high-quality benchmark in the construction industry was Mitre's first step. But scaling with governance was a new challenge.

With over 58 years of history and 20 projects delivered — all ahead of schedule — Mitre needed to rethink its internal processes as it grew. The increase in the supplier base, the IPO on the stock exchange, and the pursuit of greater efficiency put the supply area at the center of strategy. And that’s where Linkana came in.


🎯 The main challenges

Poorly structured risk and compliance policy

The document analysis was done directly by buyers, without standardization or specific expertise for critical decisions.

Lack of data visibility

Indicators were not organized or accessible, which hindered quick and well-founded decision-making.

Time lost on operational tasks

Buyers spent hours on bureaucratic registration and risk analysis routines, diverting focus from strategic activities.

“Achieving an empathetic understanding of the processes of the areas involved, connecting the dots, and developing an optimized procedure was one of the great benefits of Linkana.”

Cláudia Trisltz

Supply Specialist @ Mitre


🚀 The solution implemented with Linkana

Automated supplier qualification and management

With proprietary technology and AI support, Linkana structured the entire analysis and registration process. More than 3,000 companies were analyzed with defined D&I criteria.

Intuitive platform and real-time support

With ready checklists and simplified submission, the supplier satisfaction index reached 91.4%.

Automated document review

The team's manual work was drastically reduced. Linkana took over document checking, freeing Mitre's team for strategic activities.

“Before Linkana, we didn't have control over the document analysis SLA. Today, the deadline is up to 2 business days for simple evaluations and 5 days for complete ones.”

Cláudia Trisltz

Supply Specialist @ Mitre


✅ Benefits generated for Mitre

Standardization and reinforcement of the qualification policy

More than 93% of the active base is already on Linkana. With the software’s intelligence, over 180 suppliers with serious issues were automatically blocked.

360º risk analysis and full supply chain visibility

Mitre now monitors certificates, sanctions, restrictive lists, and operational licenses with expiration control. All auditable with double validation.

Creation of a qualified and reliable vendor list

Active suppliers are segmented by category and risk. The sourcing process became faster and safer with direct access to the qualified base.

“Moving away from manual processes and evaluating broader risks was one of the great gains we had with Linkana.”

Cláudia Trisltz

Supply Specialist @ Mitre


“The adoption of Linkana reinforces our commitment to transparency and partnerships with reputable suppliers. This support has been essential for evolving our governance.”

Fernando Stancato

Senior Compliance Manager @ Mitre

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