Banco BV
How Banco BV transformed its supplier management with Linkana.
- Sponsor
- Suelen Matsudo
- Customer since
- 2021
- Website
- www.bv.com.br
When technology, efficiency and sustainability meet on a single platform
In financial services — where compliance, agility and security are foundational — supplier management has always been a challenge. Banco BV, one of Brazil’s largest private banks, was facing exactly that: decentralized processes, fragmented communication and slow qualification of strategic partners. In 2021, a new journey began, with Linkana as the technology and strategic partner driving the transformation.
🌐 The challenge: turn an operational process into a strategic front
BV’s procurement and supplier management area, led by Suelen Matsudo, had an ambitious goal: take supplier management off paper and turn it into a competitive advantage. BV needed to cut qualification time, centralize information, ensure regulatory compliance and, above all, gain agility and transparency across the supply chain.
💡 The solution: 100% digital management with Linkana
BV started the transformation in November 2021 with Linkana, the first networked supplier management platform in Brazil. Through 2022 the supplier-base rollout focused on the most critical and strategic categories. In 2023, the focus shifted to operational maturity — process tuning, team training and stakeholder engagement. The milestone came in 2024, when the entire supplier base was managed exclusively through Linkana, in a single centralized flow.
📈 Results: efficiency, governance and sustainable impact
| Indicator | Before Linkana | After Linkana |
|---|---|---|
| Average qualification time | 80 days | 21 days |
| Active monitored base | 800 suppliers | 2,000+ suppliers |
| Performance evaluations | 0 (manual) | 200+ suppliers evaluated |
| Re-evaluation process | Reactive | Continuous and automated |
| Governance and compliance | Fragmented | Centralized and auditable |
“Linkana helps us see our supplier base through the ESG lens. It’s an evolution that connects operational efficiency with corporate responsibility.” — Suelen Matsudo, Banco BV
🤝 A partnership of continuous innovation
BV is recognized as a Linkana heavy user, getting the most out of the platform. Each new release includes feedback from BV’s procurement team that helps evolve the experience for Linkana’s entire customer ecosystem. Next on the roadmap: AI-powered predictive risk analysis and ESG supplier-census integration.